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IT Support Packages

Monthly managed IT support plans for SMBs. Custom packages available for larger requirements.

Starter
UGX 350k/mo
// IDEAL FOR 1–5 STAFF
  • Remote helpdesk support
  • 8hr response time (business hours)
  • Monthly system health check
  • Antivirus management
  • On-site visits (ad-hoc billing)
  • Server management
  • Cloud backup
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Business
UGX 850k/mo
// IDEAL FOR 5–25 STAFF
  • Remote + on-site support (4 visits/mo)
  • 4hr response time
  • Server & network management
  • Cloud backup & recovery
  • Security monitoring
  • Staff IT training (quarterly)
  • Dedicated account manager
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Enterprise
Custom
// 25+ STAFF / MULTI-SITE
  • Dedicated on-site engineer
  • 2hr critical response SLA
  • Full infrastructure management
  • Advanced cybersecurity suite
  • Custom software development
  • Data analytics & reporting
  • 24/7 NOC monitoring
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