About Us

We Are Tranz
Network.

Based in Kampala, we've been empowering Ugandan small and medium businesses with enterprise-grade technology since 2016. Our team of certified engineers brings big-company expertise at SMB-friendly prices.

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Certified Engineers

Our team holds certifications in AWS, Microsoft Azure, Cisco, CompTIA, and more.

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Fast Response SLA

Critical issues resolved within 2 hours. Non-critical within 24 hours. Guaranteed.

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Uganda-First Approach

We understand the local tech landscape, bandwidth challenges, and business environment.

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Long-Term Partners

We don't just deliver and disappear. Our clients average 4+ years with Trans Network.

// SYSTEM STATUS
Support Tickets Resolved98.4%
Client Retention Rate94%
Projects On-Time91%

How We Work

Our Engagement
Process

01

Discovery & Audit

We start with a free consultation to understand your business, current IT setup, pain points, and goals. For existing businesses, we do a full IT audit.

FREE Β· 1–2 Days
02

Proposal & Scoping

We present a detailed proposal with scope of work, timelines, deliverables, and a transparent cost breakdown. No hidden fees.

2–5 Days
03

Implementation

Our engineers execute the project following agreed specifications. Regular progress updates keep you informed every step of the way.

Varies by Project
04

Testing & Handover

Rigorous QA testing before any system goes live. Full documentation, staff training, and a smooth handover to your team.

1–3 Days
05

Ongoing Support

Post-deployment monitoring, monthly maintenance, helpdesk support, and regular system health checks under our managed services plan.

Monthly Retainer